1) Which store did you attend? (Suburb). If you ordered online simply type ‘website’.*

2) Who was the individual you dealt with there? *

3) What products and services did you order or enquire about? *

4) How did you hear about Ooga Booga!? *

5) How helpful was the individual/s there? *

6) Did you receive exactly what you needed *

7) Was ordering and receiving your services and goods to a high standard and efficient? *

8) Please comment on areas you believe this store or Ooga Booga! needs improvement? *

9) Please discuss any issues you have faced dealing with Ooga Booga! *

10) Please discuss how this issue could have been better dealt with? *

11) What outcome do you believe to be the best solution and discuss why ? *

12) Further comment or suggestions? *

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